Introduction

Preamble

These General and Specific Terms of Sale govern all services offered by Water of Asia Co Ltd – Odasie. By booking our services, you fully and unconditionally accept these terms. Terms are subject to change without prior notice; please review them at booking time. Terms effective as of January 1, 2025.

1. Contract Formation

The contract is established upon receiving your registration (written, phone, or online). This creates rights and obligations for all parties involved. You are responsible for contractual obligations of all participants registered by you.

2. Payments

Deposit: 30% of total amount, payable within 72 hours after receiving the quote via bank transfer (Kasikorn Bank Thailand or OCBC Singapore).
Balance: Due no later than 60 days before departure.
Last-minute booking (less than 60 days before departure): Full payment required immediately.
Credit card payment: Additional 3.5% fee.

3. Price Adjustments

The agency can adjust prices up to 20 days before departure due to transportation costs, taxes, or exchange rate fluctuations. If the increase exceeds 10%, you can cancel without penalty within 5 days.

4. Cancellation

Cancellations must be requested in writing at: voyage@odasie.fr.

More than 60 days: Administrative fees only.
60 to 31 days: 30% of total price.
30 to 15 days: 50% of total price.
Less than 15 days: 100% of total price.

5. Insurance

We highly recommend travel insurance (cancellation, accident, luggage). Insurance options include Chapka Direct or Dive Master Insurance.

6. Liability

Odasie acts solely as an intermediary with service providers (hotels, carriers, etc.) and cannot be held responsible for their shortcomings. For risky activities like diving, adequate insurance is recommended.

7. Data Protection

Your personal data is processed in compliance with personal data protection laws. You may exercise your rights to access or rectify your data by contacting us directly.